Insight Back Office


Our key product is Insight

Insight is an exceptional mid/back office system for TMCs of all sizes. It processes and stores full details of all bookings made in the GDS (at all stages from initial completion to post-ticketing), and uses those details to provide the functions listed below. Similarly it processes booking from Evolvi and your low cost carriers and custom fares systems.

We wrote Insight – ground up – to offer you the flexibility to meet your unique business needs: from standard client invoicing, to value-added transformational arrangements that can drive growth both above, and below the line. There’s not much it doesn’t do.

Client Invoicing

Flexible in look and feel, Insight can deliver invoices –

  • In realtime by email
  • Batched by period
  • Through your intranet
  • It can print them on paper too!

And we can offer a consolidated invoicing module to automate client invoice consolidation and transform your processing efficiency.

Automated Fee Module

“Hands off” application of your transaction fee structures, no matter how complex – including “bundled” and “blended” fees

Data Validation Module

  • Reference validation
  • Savings validation
  • Automated reference population via lookups

Ensure client data is accurate and complies with their requirements

Full MI Module & Database

Complete database offering potential to deliver all conceivable MI – pre-trip, ticketed revenues, executive summary, “incident reporting”

  • Strong suite of internal and client-facing business information
  • Full client data handoff – XML format
  • All reports can be exported in many other formats, including Excel, HTML and PDF
  • Automated, scheduled emailing or printing of any report
  • Flexible online MI module, offering easy customisation opportunities
  • Open module structure, using market-leading development tools, to allow you to implement your own reports seamlessly within Insight
  • Source of Consolidated Invoicing for some clients
  • Airline Reporting –
    • BA SMA reporting
    • Corporate deal reporting (BA, VS, BD, etc)

Credit Card Processing

Insight has submission modules for the following suppliers –

  • American Express
  • Diners Club
  • Airplus
  • Visa
  • APACS format submission for other merchant services

And all our card detail storage and processing is carried out in strict compliance with current PCI DSS best practice.

Full 'Backoffice' Functionality

Insight partners with market-leading solutions to carry full three ledger accounting

    • Interface to Sage/SAP passing full data to the client, supplier and nominal ledgers
    • Enhanced client statement facility – including scheduled emailing
    • BSP reconciliation tools – reports and automated reconciliation module
    • XML import facility – allowing automated generation of client invoices
    • Full hotel bill and invoicing management through integration with RoomService